FAQ


How often will I get this box?

As a member of Puzzle Culture you will receive a box four (4) times a year.  When you sign up will determine what your next box will be.  To be eligible for the current season's box you must sign up before the cut off date:

Summer Box: Subscribe by July 15th; will begin shipping on July 20th

Fall Box: Subscribe by October 15th; will begin shipping on October 20th

Winter Box: Subscribe by January 15th; will begin shipping on January 20th

Spring Box: Subscribe by April 15th; will begin shipping on April 20th

What is the difference between the Seasonal and Annual Subscriptions?

When you sign up for the Seasonal subscription,  you will pay $34.99* per box for each season.  Your subscription will automatically renew each season unless you decide to cancel before your renewal date.  You may upgrade to an Annual subscription at anytime. When you sign up for an Annual subscription, you will pay $124.99* ($31.25 each box) upfront for your first 4 boxes.  Your subscription will automatically renew at the end of your annual term unless you decide to cancel before your renewal date.  Annual subscribers get special perks such as first round shipping when boxes go out, exclusive discounts and offers as well as occasional surprise extras.

Will there be Monthly Subscriptions?

We are currently Crowdfunding to help us launch our Monthly Subscription Box.  You can check out our crowdfunding page here on IFundWomen to make your donation and get the rewards we are offering for your support.  Rewards includes 3, 6 and 12 month subscriptions as well as other fun goodies!  

We also plan to offer some Specialty and Holiday boxes in the future, however, those would not be included in the Quarterly or Monthly Subscriptions. 

What's in the box?

A high quality, exclusive 1000-piece puzzle will be in every box.  We will also include 3-5 fun items that will go with the theme of the puzzle or will be related to puzzling culture in some way.  We hand pick every item that will go into each box to ensure you are delighted with each package.  

When will I know the theme of my next box?

We will post hints about the theme on our social media pages about a month before we are ready to ship.  If you are on our email  list, we will send you some exclusive insights to the box before anyone else.  The box theme will be fully revealed before we cut off orders.


* Applicable taxes and our flat rate shipping of $10 applies for all US orders.  Orders outside of the US will be subject to additional shipping/customs fees.  All will be noted on your invoice.

Contact Us

Email us anytime

puzzleculturebox@gmail.com


Mailing Address

2268 31st St, #5157, Astoria, NY 11105